Terms and Conditions
Acceptance of Terms
Your use of this website and our services constitutes your acceptance of the following terms and conditions. You should not use our website or services if you disagree with any of these terms.
Age Restriction
We forbid anyone under the legal age of majority from utilizing our services and website. By placing an order and making a payment, you confirm that you are of legal age and understand and agree to be bound by these terms and conditions.
Definitions
- Customer: Refers to you, the individual using our website or services, and any person placing an order on your behalf.
- Company: Refers to 360 Book Publishers.
- Product: Encompasses all services and items provided to the customer by 360 Book Publishers in accordance with their order.
- Order: Refers to an order placed by the customer to purchase services or products from 360 Book Publishers.
- Change of Mind: If you change your mind within the first hour of placing your order, you may request a full refund. Afterward, a 25% processing fee will be applied.
- Unsatisfactory Delivery: We are committed to your satisfaction and offer unlimited revisions to ensure your project meets your requirements. If, despite revisions, we fail to deliver according to your specifications, a refund may be processed based on mutual agreement.
- Delivery Delay: We strive for timely delivery. If we fail to provide the requested service on time after multiple attempts to contact us, and you can provide evidence that the delay was our fault, a refund will be processed.
- Refund requests must be made within 120 days of payment.
- Minor technical errors, such as grammar, typing, word count, or missing references, will be addressed through mutual agreement, with potential partial refunds or discounts for future orders.
- We are not responsible for delays caused by the client.
- Services obtained through third-party entities are not eligible for refunds.
- We do not grant refunds for reasons other than dissatisfaction with the writing quality.
Our Services
By completing an order and making a payment, you acquire the Product solely for your personal use. All Products are non-refundable and provided without any express or implied warranties. Before completing an order or sending money through this website, please carefully read these terms and conditions.
Refund Policy
Please read our Refund Policy thoroughly to understand the conditions and limitations regarding refunds.
We offer refunds only in specific situations:
Refund Timeline:
Cases Where Refunds Will Not Be Issued:
By using our services, you acknowledge and agree to the terms and conditions stated above.
A Trusted Agency
We Won’t Claim What’s Yours
At 360 Book Publishers, we believe in empowering authors, not owning them. Your creative vision and hard work are yours alone, and we respect that. That's why, when you partner with us, you retain 100% of your publishing rights and royalties. You'll have full control over your author accounts and all earnings from your book sales.
We see ourselves as your trusted ally, providing the expertise and support you need to achieve your publishing dreams. From editing and formatting to marketing and distribution, we're here to guide you every step of the way. But we'll never claim ownership of your work – your book is your legacy, and we're simply here to help you share it with the world.
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